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Listening technique

Listening in a Noisy Room

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Photo: Studio Wing, Paul Schweiker House and Studio, Meacham Road, Schaumburg, IL - 54210251491 by w_lemay (CC BY-SA 2.0), via Openverse

Background noise does more than make recording difficult; it also fragments attention, forcing an interviewer to work harder simply to follow what is being said, which leaves less mental capacity available for the deeper listening that shapes good follow up questions. This effort compounds quickly across a longer sitting, leaving less capacity for anything beyond simple comprehension.

Where possible, choosing a quieter setting is the simplest fix, but not every interview allows that luxury: a factory floor, a busy market, a subject who is only available in a loud public space. In those cases, sitting physically closer and watching a subject's mouth as they speak can help considerably.

It is also worth acknowledging noise honestly rather than pretending it has no effect, since asking a subject to repeat something lost to a passing sound is far better than guessing at a word and quietly getting it wrong in the final record. Guessing at a lost word and quietly getting it wrong is a far worse outcome than a brief, polite interruption.

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