The craft of questionsItem 12 of 27
The Callback Question

Returning to something said twenty minutes earlier, and asking the subject to connect it to what they have just said, does two things at once: it proves the interviewer was listening from the start, and it often surfaces a contradiction or a deepening that neither party had noticed in the moment.
The callback works best when it is precise. A vague reference to something mentioned earlier invites confusion, while quoting the earlier phrase back almost exactly gives the subject a solid handle to hold and respond to, and shows a level of attention that tends to earn a more considered answer in return.
Some of the strongest material in a long interview comes from these connective questions rather than from any single prompt in isolation. They ask a subject to do the work of synthesis themselves, and the synthesis a person produces about their own words is usually more honest than any summary offered to them.
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