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Listening technique

Listening to Silence Itself

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Photo: STEP studio pict1 by Autobahn Two (CC BY-SA 3.0), via Openverse

Silence is not an absence of information; it is itself a kind of signal, and learning to listen to it, rather than simply waiting for it to end, gives an interviewer a fuller sense of what is happening in the room than the spoken words alone ever could.

Different silences carry different textures: a comfortable pause between old friends feels nothing like the strained silence of someone deciding whether to disclose something difficult. Distinguishing between these textures, largely through observation rather than any single rule, is a skill built slowly over many sittings.

Treating silence as data, worth noting the same way a spoken answer would be noted, changes how an interviewer experiences the quieter stretches of a conversation, turning what might feel like dead air into some of the most informative material in the room. Once treated as genuine data, the quieter stretches of an interview often turn out to hold some of its richest material.

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